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When you dial 2-1-1, you will talk to a trained certified information specialist who has access to comprehensive database listings of nearly all health and human services that exists across Texas. Special information and referrals are provided to all veterans and active duty military.

  • 2-1-1 Brings people and services together

  • For everyone, regardless of age, race, disability, or life-style

  • Accessible 24/7 including holidays

  • Staffed by trained and certified call specialists

  • Spanish and Language Line translation also available

  • Comprehensive database – accurate and updated regularly according to industry standards

If you are unable to reach 2-1-1 from your telephone, call us toll-free at (877) 541-7905.  You may also find help by accessing the 2-1-1Helpline online database HERE.

Dialing 2-1-1 is a starting point for making a connection to community services such as:

  • Food/Clothing

  • Shelter

  • Employment

  • Child Care

  • Medical/Dental Care

  • Legal Help

  • Veterans Services

  • Counseling/Mental Health

  • Parenting

  • Disaster Preparedness/Relief

  • Income tax preparation

  • Smoke Detectors

  • Project Cool (free box fans for seniors)

  • or many more

How do I navigate 2-1-1 Texas?


By dialing 2-1-1 on your telephone:


Press 1 for English     Press 2 for Spanish, Press 0 for Other Languages or stay on the line for a signal for the hearing impaired/TDD calls


Press 1 for Information & Referrals regarding services in your local area;


Press 2 for help with Your Texas Benefits such as: SNAP (food stamps), Medicaid, CHIPS (Children’s Insurance), TANF (Temporary Assistance for Needy Families) and other State of Texas benefits and services or to apply for these benefits;


Press 3 to report possible fraud or abuse in the State of Texas Programs such as food stamps and Medicaid;


Press 4 to sign-up for Disaster Transportation with the State of Texas Emergency Assistance Registry (STEAR) Program;


Press 8 for help with Mental Health or Substance Abuse Issues.

Are you an agency that wants to be added to our database? Read our Database Inclusion Policy

Helpful Links

Your Texas Benefits:


Social Security Administration:


Area Agency on Aging:​

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